Exclusive access to properties not
advertised anywhere else.

Register now

No thanks

It looks like we are still missing some information to finalise your profile. Please enter your phone number below to complete your account set up.

 In Lifestyle Property Management

Tenant and Landlord Responsibilities During NBN Installation

It is the tenant’s responsibility, once an address is NBN ready, to arrange an internet provider to attend the property so they can begin using the NBN.

The Australian Government is currently rolling out National Broadband Network (NBN) infrastructure across the country to increase residents’ internet speed and reliability. The majority of inner city Melbourne is NBN ready, with the rest of the city expected to be connected by mid 2020.

If landlords or tenants are unsure about the status of their property, they can search on the NBN website to see when NBN will be rolled out in their area. It is the tenant’s responsibility, once an address is NBN ready, to arrange an internet provider to attend the property so they can begin using the NBN.

After an address is NBN ready, there is a 12 month window where the connection may be installed free of charge. If a landlord feels there is a risk this timeframe will be exceeded they should contact their property manager.

Once their address is NBN ready, the tenant needs to select their internet provider and contact them directly. The provider will notify the tenant when a certified technician will visit the property and install the connection.

‘At this stage it’s important tenants brief their property manager so they can liaise with the landlord on selecting the most discreet location for the external NBN box,’ says Alanna Greene, Senior Property Manager at Marshall White.

‘At this stage it’s important tenants brief their property manager so they can liaise with the landlord on selecting the most discreet location for the external NBN box,’ says Alanna Greene

Neither the property manager nor landlord are required to attend the install of the NBN, however, if a landlord has any concerns, they can request that their property manager visits the property during install. The tenant must be at the property when their chosen internet provider connects their home to the NBN, as this is a separate process from the installation of the NBN.

Finally, it is very important tenants are aware that the equipment the technician installs is allocated to the residence. It should not be altered or removed when the tenant vacates the property as this may incur a new installation fee.

If you have any queries regarding property management or leasing, please contact the Marshall White Property Management Team who will be happy to assist. For more information contact us on (03) 9822 8711.

View properties currently for lease below

Contact Us
Sign up to Newsletter

Sign up to receive property results in your inbox
on a Saturday afternoon.

Contact Us

0
X

X

Register for instant email alerts when a property matches your criteria.