We had the pleasure of meeting, and working with Mark when we purchased our property in Canterbury. Mark was working as the vendor representative, and we got to know him over several showings. He was always available to us with our endless queries and concerns, got to know our extended family by name, and even though he was a vendor representative, he had a wonderful way of allowing us to feel he was also working for us as purchasers. Having been in the market to purchase a property for the prior 8 months, Mark is something of an anomaly in the real estate game. He is able to seamlessly gel his responsibility to the vendor (in testing the purchaser (us) and assist in the closing of the sale, by simultaneously create trust and willingness to pursue the sale in us the purchaser. His ability to create relationships across both parties is a particular skill lacking in many of his peers of whom we had worked with on previous occasions.
My husband and I would without doubt, hire mark if we were to acquire further property in Melbourne, or sell existing.

Now that the dust has settled and we have had time to reflect on the last few weeks Mick and I would like to take the opportunity to sincerely thank you both for your tireless efforts culminating in securing an outstanding result for us in the sale of the family home.

We know that we didn’t make your task an easy one but we can honestly say that you met each challenge with a level of professionalism and genuine understanding that we did not see in the other 5 local agencies that we initially interviewed for the task. We felt comfortable with you from the outset.

Importantly you were both able to temper some of our spirited conversations with sensitivity and respect for the difficult role that we had, as executors representing 8 interested parties all holding varied opinions of the value of the home.

Your continued support and advice accompanied by the regular and plentiful flow of market based information you provided to us throughout the process leading up to the auction, proved invaluable in our negotiations with our family; during what was for us all an emotional time. After all we were closing a 52yr significant chapter in our lives.

Your recommendations for the presentation of the property, although testing us at times, was no doubt a contributing factor to the excellent result achieved on the day.

We know that you went out of your way at times to support and guide us, evidenced by some of the late night calls, texts and emails that we both received from you. Your followup since the auction has also been exemplary.

We can say now with the benefit of hindsight that you indeed made our task a little easier. The individual qualities that you possess compliment you as a team. Your very candid honesty and integrity together with a little humour made you both an absolute pleasure to deal with.

In closing would you please pass on our thanks to the Auctioneer, Michael Wood, for his contribution in achieving the excellent result. His performance on the day was both outstanding and entertaining; in our opinion you made an excellent choice in selecting him for the job.

A sincere thanks also goes out to all the other members of the Marshall White Team with whom we had cause to deal with throughout the process.

Hopefully when I return to Melbourne closer to settlement we can catch up for that beer and meal, (on Mick of course)!

Nick worked tirelessly over a long campaign to sell our house in Hawthorn. We first contacted Nick in early December and he managed to get all the preparations in place (advertising, photos etc.) to have a number of successful home opens before the Christmas break set in. During the intense three weeks leading up to our auction after the New Year, Nick kept us well informed of the level of buyer interest and the strength of the market. Come auction day there were at least five groups who arrived with the intention of buying our house. This provides us with great comfort that the price achieved was a true reflection of the market, and that we had achieved the best result possible for our house. I would not hesitate to recommend using Nick Ptak, Mark Dayman and the team at Marshall White to sell your property.

I would like to thank Nick Ptak for his hard work and professionalism in selling my property. He is a pleasure to deal with and he managed to minimise the stress of the selling process. Nick achieved an excellent outcome on my property in a short period of time. He is reliable,
enthusiastic, punctual and kept me well informed of each step of the selling process. I can also attest to the fact that he is a skilled salesman, having bought a property from him previously. I have no hesitations in employing his services again for my future property sales.

Just a note to thank you very much for all the help, support , patience and professionalism shown to me in the last few months as you sold my property, helped me to buy my current one and looked at the possibility of selling my investment property. These last few months have been undoubtedly one of the biggest events of my life. This difficult experience of selling my family home of the last 17 years, and relocating has been greatly minimised by the knowledge that I've entrusting the sale of my property to reliable and conscientious people in yourself Nick and Walter who together had managed interested and potential buyers with care and sensitivity.

I very much value the advice and support from you to others in my family, including my two children and sister who were looking to buy their own property. They have been most impressed by your genuine concern and good advice given from time to time.

Above all, I have to say that I highly admire your dedication to your work. You are probably the most hardworking agent I have met. I could go on and commend you on lots of things you do well, but those who work with you would be privilege to know that already. Once again my heartfelt thanks for all that you have done as part of the excellent service you provide.

Keep up the good work and all the very best for the future. I would highly recommend you to others.

We have sold 2 houses with Nick Ptak and have been most pleased with the attitude and level of professionalism that he has shown on both occasions. His continual updates on the progress of the sale and his advice were most appreciated, especially as we were interstate during the latest of these two sales, and no doubt contributed the fabulous price that we received. As such we would have no hesitation in using Nick in the future as well as recommending him to others.

Selling a home is such an important decision and selecting the right agent is vital. In the past we have dealt with other agents and have been less than satisfied with their service. This time, thankfully, we went with James Tostevin and his Marshall White team who were absolutely wonderful and able to achieve a price well in excess of our expectations.

We found all aspects of their process to be of the highest standard. We were really impressed with things such as property presentation advice, the quality of the photography and copywriting and the general attention to detail provided by James and Marshall White. Working with Nick Ptak was also a pleasure, he was courteous, diligent and completely professional at all times.

James always made time for us, listened to and immediately addressed any concerns we had, constantly updated us on how the campaign was progressing and was always contactable. We found him to be very friendly, approachable and honest and really appreciated all he did for us, which included helping us purchase our new home.

He has really changed our lives through his great advice, his dedication and his vast experience in real estate and we have no hesitation in recommending James to anyone. We honestly believe he is the best in the industry and his outstanding results certainly justify our opinion.

I am writing to commend Nick Ptak as a vendor’s agent. We found Nick to be honest, enthusiastic, willing and hard working. Upon seeing our property he instantly understood the house and its place in our lives and was able to identify the optimum marketing strategy in order to target the most appropriate field of buyers.

Throughout the campaign Nick provided us with excellent feedback and was honest in his appraisals of buyers and their interest.

In the end our auction proceeded without hitch and we secured an excellent price for our home.
We would have no hesitation in using Nick Ptak at Marshall White again for any property transactions.