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We are just thrilled with this result and the way the process ran - thank you again. As I said yesterday, having just been through a business sale, property purchase and property rental at the same time there have been a lot of balls in the air! It was so nice to not even have to think about the management of the lease - we felt entirely comfortable with your recommendations and advice around approach, and felt comforted knowing that you had everything in hand. You really were very impressive.
We look forward to continuing our relationship with Marshall White.
We look forward to continuing our relationship with Marshall White.
Sarré
A brief email to say thanks for your support in leasing out our former primary home which we were attached to.
Both myself and Kellyanne would like to thank you for your prompt and detailed communication during this process.
As there was not one primary contact, (you had to liaise with both myself and Kellyanne for different aspects), this could potentially be challenging for you, however we appreciate that we were both kept in the loop and updated as open for inspections were schedule and facilitated. We believe this has resulted in the tenant that we were seeking.
Overall we were very happy with your service and the experience.
Both myself and Kellyanne would like to thank you for your prompt and detailed communication during this process.
As there was not one primary contact, (you had to liaise with both myself and Kellyanne for different aspects), this could potentially be challenging for you, however we appreciate that we were both kept in the loop and updated as open for inspections were schedule and facilitated. We believe this has resulted in the tenant that we were seeking.
Overall we were very happy with your service and the experience.
Andrew
Neil, Michael and I have been very happy with how things have gone with the whole MW team. Your personal service and communication is and has always been exemplary. Being landlords located overseas this is very much appreciated. Thank you!
Jorja
I had been using the same real estate agent to rent my property in South Melbourne for several years and was dissatisfied with their lack of communication and the high turnover of staff. I also knew my rental was under market value and at the recommendation of a neighbour I changed to Marshall White in Albert Park, where I met Neil Harris. I decided to give the house a cosmetic overhaul to increase my rental. Neil went far above my expectations of what a good agent would do. He organised a Project Manager to oversee the work and between the two of them, my house was seamlessly upgraded within a month. After less than a fortnight it was re-leased with an increase of 45%. I can not speak more highly of the professionalism and integrity of both Neil and the Project Manager, Felicity Maxwell of Property Revive.
Christine Fitzpatrick
I would like to take this opportunity to say how happy we have been with your assistance and expertise in leasing our home.
You have been extremely prompt in responding to our messages, and have always been available to speak to, in person, throughout the process. You have been discerning in your endeavour to find tenants that will respect the condition of our home, for which we are very grateful.
Your attention to detail and professional advice, have exceeded our expectations and it has been a pleasure to work with you.
You have been extremely prompt in responding to our messages, and have always been available to speak to, in person, throughout the process. You have been discerning in your endeavour to find tenants that will respect the condition of our home, for which we are very grateful.
Your attention to detail and professional advice, have exceeded our expectations and it has been a pleasure to work with you.
Nina - Port Phillip
We have recently had the extremely positive experience of dealing with Mr Neil Harris of Marshall White Real Estate in Albert Park.
Neil has just acted on our behalf to lease a property of ours in South Melbourne. Throughout the whole transaction we found Neil to be very pro-active, obliging and extremely knowledgeable.
The level of communication was exceptionally good and we knew what was happening at all times during the process.
In addition to Neil's personal input the support provided by his team in the office is also of a very high standard. We have no hesitation in recommending Neil to any prospective client as being a consummate professional in his field who provides an excellent service. Your faithfully,
Neil has just acted on our behalf to lease a property of ours in South Melbourne. Throughout the whole transaction we found Neil to be very pro-active, obliging and extremely knowledgeable.
The level of communication was exceptionally good and we knew what was happening at all times during the process.
In addition to Neil's personal input the support provided by his team in the office is also of a very high standard. We have no hesitation in recommending Neil to any prospective client as being a consummate professional in his field who provides an excellent service. Your faithfully,
Phil - South Melbourne
It's rare in this day and age in the service industry, that you come across a person like Neil Harris. Neil was able to secure a rent for us, above what we ever thought we could get. He is attentive, professional, punctual and takes people through a property like it was his own. I cannot thank Neil enough for the job he did with our property. You are very lucky to have someone like him at Marshall White.
Thanks,
Thanks,
Ben - Brighton
It is not often that I'm compelled to provide written feedback on the level of service and professionalism experienced when engaging an agent to lease my property however in this instance it would be remiss of me not to do so.
Recently I engaged Marshall White to lease my property in St Kilda. From the first meeting with Neil Harris to the date the tenancy agreement was signed Neil not only provided exceptional customer service but provided great insight into tenancy analysis and how to coordinate the leasing strategy.
Neil is the consummate professional and a team member you should be very proud of.
Recently I engaged Marshall White to lease my property in St Kilda. From the first meeting with Neil Harris to the date the tenancy agreement was signed Neil not only provided exceptional customer service but provided great insight into tenancy analysis and how to coordinate the leasing strategy.
Neil is the consummate professional and a team member you should be very proud of.
Sean - St Kilda
You have done a fabulous job. I am most impressed and highly satisfied with your professionalism, your attention to detail, and especially your line of communication. Once again, thank you and all the best in these rather difficult times.
Harry Sollander
Working with Neil Harris from Marshall White Albert Park has been a fantastic experience. From the first phone contact, Neil was proactive, extremely knowledgeable of the market, professional and fun. He made excellent suggestions along the way as to how we should go about finding a suitable tenant, which we have now done and all in a good amount of time, especially considering the current situation in Melbourne with lockdown etc. Neil arranged for blinds at the new property as well as photography and virtual furniture on the virtual tour site. Being from out of town, this was all very helpful to me and I cannot recommend him more highly. Others in his team have also been great to work with and I am confident in their ability to look after not only myself and my property but also my lovely new tenant.
Prudence Martinotti
I highly recommend Marshall White Albert Park, and in particular Neil Harris. Neil is personal, professional and extremely hard working.
From his first visit to the property Neil provided excellent guidance and honesty on how to successfully market to tenants in these challenging times. He put me at ease and kept me informed throughout the entire process. He was always helpful and responsive.
In these uncertain times Neil's experience has shone through, and as a result I've quickly secured a high quality tenant.
From his first visit to the property Neil provided excellent guidance and honesty on how to successfully market to tenants in these challenging times. He put me at ease and kept me informed throughout the entire process. He was always helpful and responsive.
In these uncertain times Neil's experience has shone through, and as a result I've quickly secured a high quality tenant.
Gayle W
Neil Harris went through our property and gave us some great advice on how to make the house more attractive to potential renters. He is very thorough and gave us some blunt and really good advice. He met every single person who wanted to look at the property in person and showed them through, and called me regularly to update me on progress.
When applications were submitted from prospective tenants, to say he was thorough in vetting them is an understatement. He went to great lengths to ensure we chose someone who would be a high quality tenant. His attention to detail, communication with both us and the prospective tenants and most of all the results he achieved for us was superlative. It's definitely a 10 out of 10 from us.
When applications were submitted from prospective tenants, to say he was thorough in vetting them is an understatement. He went to great lengths to ensure we chose someone who would be a high quality tenant. His attention to detail, communication with both us and the prospective tenants and most of all the results he achieved for us was superlative. It's definitely a 10 out of 10 from us.
John
Professional, Responsive, Attention to Detail, Caring and Achieves Results
Neil Harris, our Property Manager provided the expert advice and insights needed to get our property to market, with a pragmatic and 'best outcome for owner / tenant' approach. The experience, passion, accountability and pride Neil puts into his work resulted in a tenancy agreement both parties happily signed.
Even during the challenging COVID-19 times, Neil kept us regularly informed on the status of our property and managed the process as if the property were its own. His empathy and emotional intelligence are outstanding.
I cannot recommend Neil highly enough.
Neil Harris, our Property Manager provided the expert advice and insights needed to get our property to market, with a pragmatic and 'best outcome for owner / tenant' approach. The experience, passion, accountability and pride Neil puts into his work resulted in a tenancy agreement both parties happily signed.
Even during the challenging COVID-19 times, Neil kept us regularly informed on the status of our property and managed the process as if the property were its own. His empathy and emotional intelligence are outstanding.
I cannot recommend Neil highly enough.
Susana Fueyo
Neil Harris did a fantastic job of leasing our property promptly and great communication throughout the process.
Tamieka Spencer Bruce
I am just writing to let you know of a great experience that my wife and I have had with your agency.
As you know we are expecting our first child in September which is very exciting but until recently also had an element of stress attached to it for me. We were living in an apartment and needing to upsize but were struggling to find the right home for us to move into to begin our journey into parenthood.
After attending an inspection with Neil Harris at a property that didnt quite meet our requirements, he took the time to understand what we were really looking for and said that he would keep us in mind for future listings. Whilst being optimistic at this point, we kept our expectations in check given we had previously had similar offers from other agents that never came to fruition. To our surprise, I received an email from Neil a few weeks later informing us of a property that he was about to list that he felt met our requirements - and he was spot on. We inspected the property with Priscilla Tiley and had our application submitted and accepted within a week from Neils first contact. Priscilla also took the time to understand what we were looking for and to made the application process smooth and efficient.
Given that Neil and Priscilla show hundreds, possibly thousands, of properties per year, I found myself wondering if they ever consider the impact that they can have on the lives of people/families through small acts of diligence like those shown to us. I thought that I would take the time to let you and the other directors of your agency know of the difference that they have made to us.
The concerns that I had around where my family was going to be living have been replaced with relief and excitement, and we can now focus on our journey into parenthood. Georgie and I now have a beautiful home to start a family, a home that feel will provide an amazing environment to raise a child and that is the most important thing in the world for us at this time in our lives.
Can you please forward this on to whoever you feel the relevant person/people are at your Albert Park office for us.
As you know we are expecting our first child in September which is very exciting but until recently also had an element of stress attached to it for me. We were living in an apartment and needing to upsize but were struggling to find the right home for us to move into to begin our journey into parenthood.
After attending an inspection with Neil Harris at a property that didnt quite meet our requirements, he took the time to understand what we were really looking for and said that he would keep us in mind for future listings. Whilst being optimistic at this point, we kept our expectations in check given we had previously had similar offers from other agents that never came to fruition. To our surprise, I received an email from Neil a few weeks later informing us of a property that he was about to list that he felt met our requirements - and he was spot on. We inspected the property with Priscilla Tiley and had our application submitted and accepted within a week from Neils first contact. Priscilla also took the time to understand what we were looking for and to made the application process smooth and efficient.
Given that Neil and Priscilla show hundreds, possibly thousands, of properties per year, I found myself wondering if they ever consider the impact that they can have on the lives of people/families through small acts of diligence like those shown to us. I thought that I would take the time to let you and the other directors of your agency know of the difference that they have made to us.
The concerns that I had around where my family was going to be living have been replaced with relief and excitement, and we can now focus on our journey into parenthood. Georgie and I now have a beautiful home to start a family, a home that feel will provide an amazing environment to raise a child and that is the most important thing in the world for us at this time in our lives.
Can you please forward this on to whoever you feel the relevant person/people are at your Albert Park office for us.
Marcus Yeo
Hi - my name is Kirsten Parker & when I acquired a property at 127 Beach St almost 2yrs (through Marshall White), Neil helped me from the start & continued to make himself available as required even after my apartment had rented.
Although I am leaving Marshall White for a competitor, this is nothing to do with Neil; its a decision to choose a more local agent. Neil has kindly offered to be there in case I need him in the future.
In that context, I wanted to let you know you have a fantastic asset who builds long term relationships. I have been in Investment Banking for >20yrs & would welcome seeing more people adopt his approach.
Thank you for your consideration of the above & hope you & your family are ok in these strange times.
Kind Regards.
Although I am leaving Marshall White for a competitor, this is nothing to do with Neil; its a decision to choose a more local agent. Neil has kindly offered to be there in case I need him in the future.
In that context, I wanted to let you know you have a fantastic asset who builds long term relationships. I have been in Investment Banking for >20yrs & would welcome seeing more people adopt his approach.
Thank you for your consideration of the above & hope you & your family are ok in these strange times.
Kind Regards.
Kirsten Parker
Neil Harris has uncompromising customer service standards. Neil delivered a marketing campaign that show cased our homes personality, resulting in a very quick rental with maximum return. Neil has a high level of energy and critical attention to detail. We would highly recommend him.
Con and Felicity Yannakena
Cate just touched base with Carolyn to congratulate her and she was absolutely glowing about your services Neil, you were positive, amazing communication, just fantastic.
Thank you so much for all of your help and client care. It is so appreciated through such a tough time for a really great client of ours.
Thanks again, we WILL be in touch with more clients soon!
Thank you so much for all of your help and client care. It is so appreciated through such a tough time for a really great client of ours.
Thanks again, we WILL be in touch with more clients soon!
Renee Berger
It is not often that I'm compelled to provide written feedback on the level of service and professionalism experienced when engaging an agent to lease my property however in this instance it would be remiss of me not to do so.
Recently I engaged Marshall White to lease my property in St Kilda. From the first meeting with Neil Harris to the date the tenancy agreement was signed Neil not only provided exceptional customer service but provided great insight into tenancy analysis and how to coordinate the leasing strategy. Neil is the consummate professional and a team member you should be very proud of. Kind Regards.
Recently I engaged Marshall White to lease my property in St Kilda. From the first meeting with Neil Harris to the date the tenancy agreement was signed Neil not only provided exceptional customer service but provided great insight into tenancy analysis and how to coordinate the leasing strategy. Neil is the consummate professional and a team member you should be very proud of. Kind Regards.
Sean O'Hearn
I just wanted to congratulate you your team at MW.I have mainly had contact with Neil Harris and Jade Wilson and have found them to be responsive, kind, supportive, flexible and compassionate. I have also had contact with Felicity Edwards and Luisa Mandaran both of which were excellent. I have recently had to converse with other real estate agents and in doing so I realise the calibre of your team. Thank you.
Jaimie Hicks
Just wanted to commend Neil on the fabulous job he did with this property.
We are very happy that he found us a tenant so quickly.
Thank you both for your hard work.
We are very happy that he found us a tenant so quickly.
Thank you both for your hard work.
Yenny Luu
It's rare in this day and age in the service industry, that you come across a person like Neil Harris. Neil was able to secure a rent for us, above what we ever thought we could get. He is attentive, professional, punctual and takes people through a property like it was his own. I cannot thank Neil enough for the job he did with our property. You are very lucky to have someone like him at Marshall White.
Ben Gold
Neil Harris did a fantastic job of leasing our property promptly and great communication throughout the process.
Tamieka Spencer Bruce
Neil Harris, our Property Manager provided the expert advice and insights needed to get our property to market, with a pragmatic and 'best outcome for owner / tenant' approach. The experience, passion, accountability and pride Neil puts into his work resulted in a tenancy agreement both parties happily signed.
Even during the challenging COVID-19 times, Neil kept us regularly informed on the status of our property and managed the process as if the property were its own. His empathy and emotional intelligence are outstanding.
I cannot recommend Neil highly enough.
Even during the challenging COVID-19 times, Neil kept us regularly informed on the status of our property and managed the process as if the property were its own. His empathy and emotional intelligence are outstanding.
I cannot recommend Neil highly enough.
Susana Fueyo
I highly recommend Marshall White Albert Park, and in particular Neil Harris. Neil is personal, professional and extremely hard working.
From his first visit to the property Neil provided excellent guidance and honesty on how to successfully market to tenants in these challenging times. He put me at ease and kept me informed throughout the entire process. He was always helpful and responsive.
In these uncertain times Neil's experience has shone through, and as a result I've quickly secured a high quality tenant.
From his first visit to the property Neil provided excellent guidance and honesty on how to successfully market to tenants in these challenging times. He put me at ease and kept me informed throughout the entire process. He was always helpful and responsive.
In these uncertain times Neil's experience has shone through, and as a result I've quickly secured a high quality tenant.
Gayle While
We are delighted with the sound professional advice and service that our Property Management Agent Neil Harris has delivered. The outcome was a win win situation for all parties involved. We would highly recommend Neil!
Angela Grigg
Neil Harris is an excellent property manager. He is highly responsive, very professional and timely in his follow up. He communicates well and keeps you well informed.
Paul O'Rourke
Working with Neil Harris from Marshall White Albert Park has been a fantastic experience. From the first phone contact, Neil was proactive, extremely knowledgeable of the market, professional and fun. He made excellent suggestions along the way as to how we should go about finding a suitable tenant, which we have now done and all in a good amount of time, especially considering the current situation in Melbourne with lockdown etc. Neil arranged for blinds at the new property as well as photography and virtual furniture on the virtual tour site. Being from out of town, this was all very helpful to me and I cannot recommend him more highly. Others in his team have also been great to work with and I am confident in their ability to look after not only myself and my property but also my lovely new tenant.
Prudence Martinotti
Very impressive service with Neil and his team at Marshall White. He took on a complex role for me and completed it more efficiently and effectively than I anticipated. Thanks Neil and the broader team at Marshall White.
Paul Spottiswood
An acute attention to detail and flexibility combined with a calm and engaging personality underlines Neil’s genuine passion for property and people as he cultivates strong relationships with his clients.
A longstanding connection with the suburbs of Bayside and Port Phillip and impeccable local knowledge make Neil a respected source of insight into attracting quality renters and optimum rental returns. Making time to listen to his clients and understand their property goals, Neil holds the needs of his clients at the forefront of his mind.
Neil is a loyal and business-minded individual. This formidable combination has served him well in his more than 25-year property management career and continues to do so in his role as Business Development Manager at Marshall White. An acute attention to detail and flexibility combined with a calm and engaging personality underlines Neil’s genuine passion for property and people as he cultivates strong relationships with his clients.
A longstanding connection with the suburbs of Bayside and Port Phillip and impeccable local knowledge make Neil a respected source of insight into attracting quality renters and optimum rental returns. Making time to listen to his clients and understand their property goals, Neil holds the needs of his clients at the forefront of his mind.
As well a pursuing his interest in mid-century design and architecture, Neil spends his free time with his partner and friends and sees great value in maintaining a sense of humour in his everyday life. Fully embracing the healthy beachside lifestyle, Neil takes time out to wind down at the gym, practice pilates and walk his dogs by the Bay.
A longstanding connection with the suburbs of Bayside and Port Phillip and impeccable local knowledge make Neil a respected source of insight into attracting quality renters and optimum rental returns. Making time to listen to his clients and understand their property goals, Neil holds the needs of his clients at the forefront of his mind.
As well a pursuing his interest in mid-century design and architecture, Neil spends his free time with his partner and friends and sees great value in maintaining a sense of humour in his everyday life. Fully embracing the healthy beachside lifestyle, Neil takes time out to wind down at the gym, practice pilates and walk his dogs by the Bay.
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Marshall White Foundation
Neil is an avid supporter of the Marshall White Foundation which focuses on helping our local community with a leaning towards homelessness and mental health. The Foundation’s core goal has been to grow a beneficial corpus of money to invest, where the income from this investment would be used on an ongoing basis to help where help is needed.
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