News & Insights
For those who favour the convenient lifestyle and value proximity to the city, apartment living ticks many boxes. Apartments are generally speaking much cheaper than houses, and often come with a slew of additional advantages like shared amenities, increased safety and a comparatively low level of upkeep required.
That being said, there are a number of issues that can surface along the way. Common issues can often be resolved or managed through mediation by the property manager and by ensuring residents are made well aware of regulations from the outset.
‘As a property manager it’s important for us to act promptly when problems arise between apartments and common areas,’ says Marshall White One Property Manager Victoria Weeraphan. She notes maintenance issues such as water leaks, owners’ corporation rules and smoking are recurring problems encountered with apartment living.
A particular issue associated with apartment living is noise disturbance. When living in close proximity with many other people, controlling noise levels can become more difficult, especially in some newer buildings where the walls are thinner.
It’s important to remember that under the Residential Tenancies Act, not only are renters entitled to quiet enjoyment of their home, but they also have an obligation not to cause a disturbance. Being mindful of your noise level is a crucial component of living in an apartment happily.
Once the best resolution is reached following consultation with the owners’ corporation, the residents are advised and remedial steps taken to resolve issues in a timely manner. These steps can involve issuing notice to residents, contacting insurance on behalf of owners regarding building issues and sourcing services of relevant professionals.
Failing to abide by the rules set out by the owners’ corporation inevitably hinders harmonious living among renters. Parking and placing belongings unsuitably, loud music after cut off times and smoking are common pain points brought to the attention of the owners’ corporation and can result in a notice being issued to non compliant residents for breaching rules.
In order to minimise these issues Marshall White takes a number of steps to prepare renters. Prior to the commencement of a tenancy it’s imperative that renters are made aware of owners’ corporation rules and restrictions in place to avoid conflict and disappointment.
Some maintenance issues, as in any rental property, may require the attention of specialised services. Often in an apartment building the costs would be factored into the owners’ corporation budget, covered by fees charged to owners, for day to day administration and maintenance.
At times the responsibilities of common property maintenance can seem ambiguous. Often the owners’ corporation takes on the upkeep of the facilities and communal areas particularly with large developments which require building managers for day to day operations and addressing resident queries.
‘However, residents bear responsibility as well,’ says Victoria noting that residents are accountable for the upkeep of facilities during use. ‘This is especially true with communal facilities such the gym where renters must use equipment with care and abide by the rules.’
If you are living in an apartment and unsure of where your maintenance responsibilities lie, contact your Marshall White property manager and they will be able to help you figure out whether the repairs need to be covered by your property owner or owners’ corporation.
To minimise incident Marshall White advises renters to be conscious of other residents. ‘Renters must be mindful that it is a shared space with other resident’s calling it home,’ stresses Victoria, adding that ‘mutual respect between residents and owners can go a long way in resolving and minimising common problems to enhance harmonious apartment living.’