Smoke alarm, gas and electrical safety checks must be completed before the commencement of a tenancy. We have qualified tradesmen who we can organise to complete these checks on your behalf.

Our software program, ManagedApp, provides instant payments without having to wait to be manually transferred. This means that as soon as the funds reach us we pay any invoices and funds are disbursed straight away. You will receive a statement at the end of the month, alternatively you can access all financial information via your ManagedApp login.

The legislation states that for properties $900 or less per week we can only request a one month bond. For properties over $900 per week we recommend a 6 week bond payment.

With offices in Stonnington, Boorondara, Bayside, Port Phillip and Mornington Peninsula we cover an extensive area. Please contact us to discuss your individual property needs.

Refer to our urgent repairs section here: Urgent Repairs – Marshall White

Login to your ManagedApp account and log a maintenance request task which will be automatically forwarded to your Property Manager.

We accept payments via Bpay or Direct Debit. Information on both options can be found in your ManagedApp account.

Renters who would like to keep a pet will need to complete a Pet Request Form which can be found on the Consumer Affairs website. Once submitted to the Property Manager, the Rental Provider has 14 days to provide their response.

If it is during office hours please contact your Property Manager so we can provide assistance either with a duplicate set of keys or by recommending a locksmith. If it is after hours please refer to our Urgent Repairs section on our website and contact the listed locksmith: Urgent Repairs Please note that if a locksmith is required, this will be at your cost unless there is a fault with the lock.

If you are on a periodic tenancy we require a minimum of 28 days notice. This needs to be supplied in writing, either via email or ManagedApp. If you are on a fixed term lease please contact your Property Manager to discuss the costs and process of breaking your lease agreement.