You are able to move house during this time. You are advised to take extra steps to stay safe including wearing a face covering.

Please contact the property’s selling agent or Property Manager to make the necessary, contact-free, arrangements.

Private inspections are permitted in Victoria, by appointment only. Up to a maximum of 20 people from any number of households are able to attend an inspection, excluding the owners/residents and real estate agent. Social distancing practices must be followed throughout. Hand sanitiser will be provided by the agent however we encourage clients to refrain from touching household items during the viewing. We ask that clients not attend inspections if they show any signs of fever or flu-like symptoms.

From the safety of your computer or phone screen, you can explore each room completely with 360 degree viewing and move freely through the home to give you a sense of its flow.

We have fully digitised all our sales and leasing contracts, legal documents and forms including allowances for digital signatures. This means properties can be seamlessly leased or bought and sold remotely if required.

If you have found a property that you like, suits your requirements and is at a price that you think is good value, then you should buy it. The time to buy a house is when you see the one you want.

If you are considering selling or leasing your property, please reach out to our agents who will be more than happy to discuss the options available.

We are now able to conduct one on one property appraisals by appointment. Please contact our offices with your details.

Private inspections are permitted in Victoria, by appointment only. Up to a maximum of 20 people from any number of households are able to attend an inspection, excluding the owners/residents and real estate agent. Social distancing practices must be followed throughout. Hand sanitiser will be provided by the agent however we encourage clients to refrain from touching household items during the viewing. We ask that clients not attend inspections if they show any signs of fever or flu-like symptoms.

 Live auctions will be held outdoors. A maximum of 50 people from multiple households may attend, plus the agents and owners, subject to the density quotient. Infants under 1 year of age are not included in the total. Social distancing practices must be followed throughout. Take a look at our Auctioneer page for more information.

Renting rules and support during the moratorium – Consumer Affairs Victoria

We have reviewed these changes and included some frequently asked questions (and other things we think you might want to know) so you are up to date with the very latest information.

The tenant receives daily reminders through Managed App as soon as they fall into arrears. Your Property Manager will discuss with you the process and strategy and keep you informed along the way.
If you are concerned, we suggest you ask your Property Manager for a full report of financial transactions that are happening at your property.
Our MW Managed App provides live, daily updates to you on rental payments, rather than waiting until the end of the month.
This information is available to your property manager, so it is definitely worth asking if you are uncertain of your rental position.

 We have been in touch with a number of landlord insurance providers, and from our discussions, this is based on the policy taken out. Many insurance companies have said they will cover loss of rent for the entire period, others have said for a certain number of weeks.
One of the major providers in the industry, Terri Scheer Insurance, has put together some FAQs which may be helpful at this time. View them here.
If you have any specific concerns or questions about your policy, we suggest giving your provider a call to ensure you are confident about what you are covered for over this time.
It’s worth noting that most providers are not taking on any new policies at this time. Check with your Property Manager if you require insurance cover.

Many banks are offering relief to landlords over this time. Please see below links to a range of banks and their assistance packages:
• ANZ 
• NAB
• Westpac 
• CBA

Absolutely, just in a different format. Routine Inspections are conducted virtually, either a FaceTime or zoom call with the tenant with follow up photos provided by the tenant. The photos are viewed and inserted into the Routine Inspection Report and sent to owners as normal.

Unfortunately we are not permitted to conduct open for inspections however private inspections are allowed. All services to prepare your property for rent are also permitted at this time, including photography, gardening and cleaning.

Yes, a tenant can move in or out by providing the required notice period in line with the end of their fixed term.

If the tenant is on a monthly tenancy, they need only to provide 28 days notice to vacate.

Simply, no rent increases from 30 March 2020 for six months, or until the COVID-19 pandemic is declared over.

If a rent increase was agreed prior to 30 March 2020, and it was due to take place in the next 6 months, it now cannot take effect until the emergency period is over.

Rent increases are based on market value, so it may not be appropriate to increase the rent at this time.

 General maintenance including garden and pool services are permitted.

Following the introduction of the COVID-19 Emergency Response Act we believe it would be unlikely that any major changes would be coming however it is unclear. We are staying up to date and should any further changes be announced we will provide this information to the community as soon as possible.

We are here to help navigate you and your property through this time. We will continue to keep you updated but if you have any questions between now and then, please do not hesitate to contact Zara Singh our General Manager, or your Property Manager here.