You are able to move house during this time. You are advised to take extra steps to stay safe including wearing a face covering.

Please contact the property’s selling agent or Property Manager to make the necessary arrangements.

Consistent with Department of Health directions, as of 11:59pm on Thursday 10th June, inspections and appointments are permitted subject to density quotient of 1 person per 4 square metres, to a maximum of 10 attendees.

From the safety of your computer or phone screen, you can explore each room completely with 360 degree viewing and move freely through the home to give you a sense of its flow. Available on selected properties only.

We have fully digitised all our sales and leasing contracts, legal documents and forms including allowances for digital signatures. This means properties can be seamlessly leased or bought and sold remotely if required.

If you have found a property that you like, suits your requirements and is at a price that you think is good value, then you should buy it. The time to buy a house is when you see the one you want.

If you are considering selling or leasing your property, please reach out to our agents who will be more than happy to discuss the options available.

Consistent with Department of Health directions, as of 11:59pm on Thursday 10th June, appraisals are permitted subject to density quotient of 1 person per 4 square metres, to a maximum of 10 attendees. We are also able to conduct virtual property appraisals. Please contact our office with your details.

Consistent with Department of Health directions, as of 11:59pm on Thursday 10th June, inspections and appointments are permitted subject to density quotient of 1 person per 4 square metres, to a maximum of 10 attendees.

Consistent with Department of Health directions, as of 11:59pm on Thursday 10th June, all auctions may be conducted outdoors only with a maximum of 50 attendees. Take a look at our Auctioneer page for more information.

Renting rules and support during the moratorium – Consumer Affairs Victoria

We have reviewed these changes and included some frequently asked questions (and other things we think you might want to know) so you are up to date with the very latest information.

The tenant receives daily reminders through Managed App as soon as they fall into arrears. Your Property Manager will discuss with you the process and strategy and keep you informed along the way.
If you are concerned, we suggest you ask your Property Manager for a full report of financial transactions that are happening at your property.
Our MW Managed App provides live, daily updates to you on rental payments, rather than waiting until the end of the month.
This information is available to your property manager, so it is definitely worth asking if you are uncertain of your rental position.

We have been in touch with a number of landlord insurance providers, and from our discussions, this is based on the policy taken out. Many insurance companies have said they will cover loss of rent for the entire period, others have said for a certain number of weeks.
One of the major providers in the industry, Terri Scheer Insurance, has put together some FAQs which may be helpful at this time. View them here.
If you have any specific concerns or questions about your policy, we suggest giving your provider a call to ensure you are confident about what you are covered for over this time.
It’s worth noting that most providers are not taking on any new policies at this time. Check with your Property Manager if you require insurance cover.

Many banks are offering relief to landlords over this time. Please see below links to a range of banks and their assistance packages:
• ANZ 
• NAB
• Westpac 
• CBA

Absolutely, Consistent with Department of Health directions, as of 11:59pm on Thursday 10th June, inspections and appointments are permitted subject to density quotient of 1 person per 4 square metres, to a maximum of 10 attendees. Routine inspections can also be conducted virtually, either a FaceTime or zoom call with the tenant with follow up photos provided by the tenant. The photos are viewed and inserted into the Routine Inspection Report and sent to owners as normal.

Consistent with Department of Health directions, as of 11:59pm on Thursday 10th June, inspections and appointments are permitted subject to density quotient of 1 person per 4 square metres, to a maximum of 10 attendees.

Yes, a tenant can move in or out by providing the required notice period in line with the end of their fixed term.

If the tenant is on a monthly tenancy, they need only to provide 28 days notice to vacate.

Simply, no rent increases from 30 March 2020 for six months, or until the COVID-19 pandemic is declared over.

If a rent increase was agreed prior to 30th March 2020, and it was due to take place in the next 6 months, it now cannot take effect until the emergency period is over.

Rent increases are based on market value, so it may not be appropriate to increase the rent at this time.

General maintenance including garden and pool services may be permitted depending on the severity of your issue.

Following the introduction of the COVID-19 Emergency Response Act we believe it would be unlikely that any major changes would be coming however it is unclear. We are staying up to date and should any further changes be announced we will provide this information to the community as soon as possible.

We are here to help navigate you and your property through this time. We will continue to keep you updated but if you have any questions between now and then, please do not hesitate to contact Zara Singh our General Manager, or your Property Manager here.