I just want to say a big thank you. We loooved staying there and are very happy to recommend your services to anyone. We bought a place in Sth Yarra which will be our home for now....we may want to rent it out someday and if we do, I’ll definitely consider MW. Thanks again for looking after us- the four years we were there flew by.
I also wanted to take the time to say, I looked at a lot of places and you were one of the kindest and most organised estate agents I’ve ever met… so I just wanted to take a moment and personally say thank you.
I wish to commend you on your very professional service, and at the same time, being considerate towards potential tenants. This has meant a lot to me, and I want to personally thank you for all your efforts on my behalf, You took the time to call all my references, and you were interested in trying to understand who I was. You were far to the owners, and you were fair to me. This is no easy thing to accomplish. You are an asset to your company, and a delight to deal with as a potential, and now tenant. I wish to thank you again
Dear Paula, We have been looking for a new rental in Brighton for several months and have just secured 18 Weatherly Grove through Luisa. I am emailing you to let you know how fabulous she has been. So often property managers I’ve dealt with have been a bit hopeless and often plain rude. I’ve had a recent instance where I left 5 messages, none of which were returned, to then be told by the receptionist that the property was let. Luisa arranged to meet me at Weatherly Grove within an hour of my request to view the property and then again the following day to show my family through. She made note of and photographed things I queried that might require follow up with the owner. She followed up with a call to let me know that my application had come through, she thoroughly reference checked and still managed to process the same day, sending me a text on Friday evening to let me know that all was in hand and our application had been put to the owner. She has been completely professional, attentive, thorough - and lovely to deal with. Which is actually very rare. Thought you should know.
It's not often I can recommend a rental agency with so much certainty as I can with Port Phillip Marshall White. Luisa, in particular, went completely above and beyond in order to help me quickly rent a property on behalf of someone at work with some odd requests. She did not falter once and was always able to find an answer that made all people involved very happy. Luisa and Marshall White's helping hand through the whole process was a blessing.