Meet The Team: Chanelle Kemelman
Having lived abroad in New York City working in property law, Chanelle Kemelman prides herself on outstanding negotiation skills and a comprehensive understanding of the real estate industry.
Having lived abroad in New York City working in property law, Chanelle Kemelman prides herself on outstanding negotiation skills and a comprehensive understanding of the real estate industry. Building long lasting relationships with her clients comes naturally to Chanelle, thanks to her friendly and approachable manner.
Can you give us a summary of your career trajectory so far?
After graduating with a double degree in commerce and law, I worked for a top tier law firm in property law. I worked professionally in New York City for three years and then returned to Melbourne and transitioned into Property Management with Marshall White, where I have been for over a year now.
What are your personal thoughts on the 2019 property market for landlords and tenants?
The rental vacancy rate within Victoria is at a near all time low of 1.8 per cent. Overall in the investment market, we’re seeing properties leased below $750 per week take less than two weeks to find suitable tenants and the majority of our re-leases increasing in value.
The 2018 banking royal commission and APRA’S scrutiny on lending has had an effect on house prices. We are yet to see the flow on effect on the rental market as the majority of leases are on twelve month terms which has a lag on market conditions. However, the rental market is not as transparent as the sales market as there is less information and detail being reported every week.
What do you do in your job? What do you love about it and what do you find challenging?
I have recently relocated from the Hawthorn office to the Armadale office to manage a portfolio in the Stonnington area. The role necessitates the successful matchmaking of tenants to the perfect property for their price point. Communication and clarification of responsibilities between the landlords and tenants is essential. Receiving positive feedback from both landlords and tenants gives me so much satisfaction and encourages me to set and achieve higher goals for both landlords and tenants. This role isn’t without its challenges; tenants have differing needs and landlords have varying expectations. The challenge is in proactively merging their issues and disputes with mutual satisfaction and harmony.
Receiving positive feedback from both landlords and tenants gives me so much satisfaction and encourages me to set and achieve higher goals for both landlords and tenants.
What sort of value does a property manager add to a landlord? Why are they essential?
We provide a landlord peace of mind that the maintenance and upkeep of their investment is ensured, which helps to minimise future issues arising and maximises the rental return on their investment. Frequent legislation changes can affect both parties and could possibly affect monthly rental returns. It is our responsibility to convey the nature and impact of change in a simple and clear manner to our landlords and tenants. Ideally a property manager thinks and communicates logically about legislation and current market forces to avoid emotional and unfavourable outcomes for all.
How do you facilitate a seamless relationship between landlord and tenant?
Understanding that each tenant and landlord have varying expectations and needs and striving to merge these expectations to reach common goals.
What does ‘home’ mean to you? What are your tips for making a property feel like a home?
I like a minimalist home with photos of loved ones, fun and creative artwork, and not much clutter. I love open plan living with high ceilings and floor to ceiling windows. Coming from a close family, we all live nearby.
View properties currently for lease below