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 In Lifestyle Property Management

The Landlord-Tenant Relationship

Get the best out of your Landlord-Tenant relationship.

As Property Management specialists, we take into consideration that every landlord and tenant is unique, with differing views, expectations and beliefs. Despite differences in expectations, our role is to seamlessly manage this central relationship between landlords and tenants, ensuring all parties are complying with their responsibilities.

Increasingly, a proportion of landlords are homeowners relocating for work and need to rent out their cherished family homes. As such, landlords may hold higher expectations of tenants due to the emotional connection to a property that was once their home.

At the other end of the spectrum, some landlords may not invest as much emotional value in a rental or investment property and in some cases, the corresponding level of maintenance will reflect that.

Tenants too have varying expectations of landlords. An increasing trend for long term tenants, that is people who rent the same home for many consecutive years, wish to make their rental property a home and may have comparatively higher expectations when it comes to the condition and appearance of a rental property.

Tenants who rent on a short term basis or are in a different stage of life may have less interest in maintaining a home to a landlord’s expected standards.

A good tenant is one who takes a responsible approach to renting, maintaining the condition of their home and who pays their rent on time. We screen prospective tenants to verify their employment and income, as well as checking landlord, employment and personal references. By running these checks property managers are able to form a picture of who the tenant is and their rental history.

An outstanding tenant is one who also looks after the home as if it were their own. A useful document for both parties to reference is the condition report, a document that details the property’s condition at the commencement of the lease.

Starting the tenancy on the right foot, with the property in the best possible state sets the tone for mutual respect between landlords and tenants. Renters are more likely to respect their property if the landlord leads by example. We encourage landlords to swiftly approve repairs and to take the time and effort to refresh their properties in between tenancies.

Marshall White Property Management experts are available to guide both landlords and tenants, acting as an intermediary and assisting landlords in vetting and placing high calibre tenants to match the quality of the property.

For more information refer to our handy Owners Handbook and Tenant Guide or contact Marshall White Property Management on (03 9822 8711). If you are looking for your next investment see our current properties for sale.

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