With more than 26 years of experience in selling real estate both in Australia and overseas, James has acquired the skills to successfully and confidently operate in every type of real estate climate. Inspired by his sense of integrity, a genuine concern for his client’s interests and his ability to deliver results, James, a Director with Marshall White, has been entrusted to handle some of the most significant and prestigious properties to be offered in Victoria. The success he has enjoyed was acknowledged in February, 2014 when James was named Victorian Agent of the Year at the annual ARER awards night.
The record price of $7.61 million he achieved for auctioning the Moss Estate in Brighton in 2005 was surpassed a year later when he sold the Ansett Estate in Mount Eliza for a new Victorian record price of $14.5 million. In 2012, James negotiated the highest priced sale in Hawthorn for a Victorian residence in Kooyongkoot Rd which sold for almost $13 million. He has also established price records for Elwood and Glen Iris.
James enjoys longstanding relationships with an enviable list of clients including Equity Trustees for whom he sells many significant properties throughout Victoria. He is passionate about selling property and strives to give outstanding personal service. While experienced in selling property in every market, James’ particular focus is substantial family homes, interesting residences and iconic properties throughout Melbourne.
Never one to be complacent, James is renowned as one of the most innovative industry professionals. His proactive marketing approach, that has kept him at the forefront of the industry, was recognised when James was awarded the ARER Marketing Agent of the Year Award in 2007 and Marshall White Sales Person of the Year in 2009.
Many thanks for the efforts of your agency — particularly yourself and Jason in the sale of our property. Without question, we are delighted with the result achieved and realise a lot of work went on behind the scenes to achieve it.
Alex & Amanda Reid
Sold – 47 Donald Street, Prahran
As you know, I wanted a minimum of fuss and your team ensured this was the case. I was impressed that you did not give unrealistic expectations to either myself or potential buyers. All in all it was a painless experience.
Sold – 15 Irymple Avenue, Glen Iris
From the outset, you were the right person for the task. Your vast knowledge of the property market, your professional, confident approach was not only what won us over; it was a combination of your warm, gentle nature and the interest and appreciation that you genuinely showed in our home.
Sold – 41 Swallow Street, Port Melbourne
We have known James Redfern for almost 20 years. James kept in contact over the years but never pushed his services. For our recent sale we considered several agents, with very different approaches, but decided on James. He masterminded in all aspects the sale of our home, from timing to presentation, and made our progress through the sales campaign simple, easy to understand and stress free.
Dr & Mrs Roberts
Sold – 48 MacGregor Street, East Malvern
Just a quick note to thank you for the excellent result on the weekend. I think we had the only 3 bidders in Melbourne! Although I wasn’t able to hear the auction, reports have confirmed that you managed it magnificently! I would also like to acknowledge the efforts of James Redfern and his team, who worked tirelessly to achieve such a result.
Drew & Katea Downie
Sold – 6 Glendearg Grove, Malvern
The whole experience was exciting and very rewarding and we very much appreciated your professional friendly approach to us before and on the day.
Sally & Peter Duncan
Purchased 89 Paxton Street, Malvern East
Although we live in England, communication with us was excellent throughout, and we felt fully informed and in touch during the whole process. Our queries & concerns were taken seriously and dealt with appropriately. Nothing was too much bother, and everything was handled efficiently, confidently and easily.
Philip & Helen Osmond
Sold – 96 Hope Street, South Yarra
James & Jason maintained regular contact and implemented innovative & cost effective strategies to ensure that the property was widely promoted & marketed to a large cross-section of the community both locally and overseas. These 2 agents worked extremely hard to achieve the ultimate outcome of a sale, despite having to deal with the property being over-exposed and “stale” due to the inaction of the first group of real estate agents.
Dr Willem van der Merwe
Sold – 3805/1 Freshwater Place, Southbank
We put our property on the market after being in the family for 31 years, which was not an easy decision. I appreciated your regular feedback and professional approach. We were overwhelmed with the competitiveness of the Auction and the final result above the expected reserve, which showed me the correct marketing campaign and team were selected. When next selling a property in the area, you can be assured of receiving a call from me.
Sold – 41 Howard Street, Glen Iris
I am not in the habit of writing letters of thanks for services rendered. However in this case I want to make an exception. Being in the business myself for 40 years I appreciate both positive & negative feedback. In the strongest possible terms both Julie & I would like to thank James Redfern & his team, including the personal assistants for the courtesy, professionalism, honesty & sensible advice about minor problems that seemed major to us at the time.
Warren & Julie Trompf
Sold – 34 Iris Road, Glen Iris
After looking for a property for several months, it was a relief to deal with an estate agent who believes in customer service and not only followed up, but also gave us accurate and reliable advice regarding the property in question.
Purchased 64 Kooyong Road, Armadale
May we say James, that you, personally, have been one of the best agents we have dealt with over the past eight months. Always orientated to our particular needs, always extremely helpful and always acting with integrity – something that we valued greatly.
Patricia & Marshia Nash
Purchased 2 Kenilworth Avenue, Glen Iris
James Redfern assisted us during our search for an investment property. He performed property inspections, database searches and provided independent advice on a number of properties including those being sold by other agents. All this was done at no cost.
Purchased 2/677 Toorak Road,
We realised very quickly that we had found a professional team that not only has honesty and rapport with vendors but also buyer, and has emphatically quality to match the two latter parties without fuss.
Anne Wyatt & Bill Kahler
Purchased 6 Glendearg Grove, Malvern
Ann and I would like to thank you for the service you provided during the recent sale of our home in East Malvern. As you are aware, I t can be a very stressful time selling a family home that has been our life for the past 23 years. You and Anthony handled the campaign very well and provided encouraging, yet realistic, feedback throughout the four weeks. As a result, we achieved a result that met our expectations. James, it was good catching up with you again after all these years.
Michael & Ann Keany
Sold 55 Kerferd St, East
What a pleasure it was dealing with yourself and Jason Brinkworth during the recent sale of our property. After 36 years at the same addresses, we found ourselves in utterly unchartered waters having never sold a house before! The professionalism of Marshall White in general and yourself and Jason in particular was so appreciated by us, culminating in us achieving a very good price for our “castle”.
Sandy & Don Breen
27 Flowerdale Road, Glen Iris
We were very happy with the result of our auction on 21 Feb 2009. There was a huge crown in attendance and several bidders. The photography of the house and the press advertisements were excellent as was the website listing. We appreciated the regular feedback that James and Jason gave us and also appreciated the notice that we were given before any private inspection. Happy vendors, Thank you!
Sold – 12 Brownell Rd, Glen Iris
I would like to express my sincere thanks to James for the thoroughly professional and outstanding service provided. I have had the pleasure of both buying a house from James and also selling my house in Toorak with James acting as my appointed agent. I was immediately impressed by his sincere and helpful approach to presenting the house,. He was informative and polite and I appreciated the lack of sales pressure. The entire campaign was managed effectively and professionally by James. We put the house on the market and James provided assistance with all aspects of the campaign including the initial preparation and styling of the house all of which was executed in an extremely tight time frame. Selling a house can be stressful and I greatly appreciated James’ willingness to respond, with confidence, to any concerns I expressed during the campaign. James impressed me with his attention to detail, his organisation skills, his experience and his ability.
Sold 16 Royal Crecent, Armadale
Thank you very much for the effort you put into selling our home of 8 years. The result speaks for itself. The price coaxed from the 4 bidders at auction was a relief and a surprise, given the uncertain market. Each question & concern was dealt with promptly and politely and we were carefully led every step of the way. The sales process was less disruptive to our busy lives than we could have ever imagined. We thank you for your consistent and thoughtful service and for chasing up the buyers and keeping them interested in our property.We would be delighted to use your services again in the future and would be happy to recommend you for great service and expertise in Toorak real estate.
Rasa & Stephen Ungar
Vendors 1/4 St Georges Court, Toorak
I wanted to thank you for all your help and assistance in selling our apartment. You have been acting for us professionally for over 10 years and once again you have achieved a very successful property sale for our family. Throughout the campaign you and your team always acted in a professional and efficient manner, especially in keeping us informed at every stage of the campaign. The auction day went extremely well with a very good auctioneer and genuine interest from five bidders. The hammer price was an excellent result which exceeded prior estimates and expectations.
Vendor 7/34 Edgar St, Glen Iris
I would like to thank you for a terrific campaign and great result. The campaign was run very professionally and smoothly, and the communication was prompt and excellent at all times. Again, thank you, and we look forward to working with you again in the future.
Terry & Sheree Goodall
Vendor 122 Kooyong Rd, Armadale
I wish to thank you both and your team for the outstanding and professional service you undertook resulting in the sale of my house. There is not one issue that I was unhappy about and the whole process went like clockwork thanks to your attention to detail and follow up. I was delighted that a young couple were the buyers – the house will have another life!
9 Aitchison Ave, Ashburton
Many thanks to you and your team with the successful sale of my home. The preceding weeks before the auction became a daunting prospect for me however everything fell into place due to your professionalism, constant attention to every detail and keeping me informed with every step of the way.
Past Vendor 54 Ardrie Road, Malvern East
Sincere thanks for your excellent attention and assistance with the sale of our home. We greatly appreciated your advice & courteous, calm, dignified and reassuring manner before, during and after the auction. At all times the punctuality and reliability of the sales team – yourself and Anthony Reis in particular – allowed for the operation of a seemingly effortless campaign and helped to remove any sense of panic on our part which we may have otherwise experienced. Any small concerns were promptly followed up, and messages conveyed. Importantly, the house was always left secure following inspections. I have greatly appreciated your “keeping in touch” and your genuine interest in my various property concerns and ventures.
Past Vendor 81 Caroline St, South Yarra
On behalf of the Melbourne Cricket Club, I would like to thank you and your team at Marshall White for your efforts in selling our two properties in Jolimont Terrace, East Melbourne. We were pleased with the way Marshall White handled the sales process of the properties and the results achieved. The process from start to finish ran smoothly thanks to your professionalism and communication throughout the campaign and on auction day.
Scott Butler – 1/2 Jolimont and 18 Jolimont Tce, East Melbourne
I would like to take this opportunity to thank you and Stuart Evans for your active role in satisfactorily completing the sale of our property. Your cool professionalism, organisational skills and helpful suggestions in relation to enhancing the saleability of the property were all greatly appreciated. You maintained regular dialogue and kept me informed of all important developments. I was also extremely impressed with the quality of the photographs and the advertising campaign general. Paul Fildes – 7 Broughton Road, Surrey Hills
This was the very first property I have sold in Australia and, not being familiar with the auction process, I was grateful for your guidance and expert advice along the way. I am sure you are fully aware of what a traumatic experience the sale of a property, that was a family home for 12 years, can be; however, I felt at all times that I had entrusted this responsibility to the right person and one who knew just how to handle the process with sensitivity and complete professionalism. Needless to say, I was overwhelmed by the very good result we obtained at auction and I am sure we would not have reached the same result without your personal involvement. Louis Booth – 10 Robinson Street, Prahran
Based on a previous experience some years ago, it was an easy choice to select James Redfern again to manage the sale of my home. I admired then and continue to admire James’ professional approach to the sale process. The significant support offered by Jason and Scott throughout the process was also greatly appreciated. I was constantly updated on progress during the campaign, provided with honest and open feedback, offered support when I inevitably experienced the odd moment of worry/concern, and felt that all three showed genuine interest and endeavour to achieve a good result in a challenging market. Thank you. Helen Tobias – 45 Cairnes Cres, Malvern East
This is just a brief note thanking you for your patience and advice leading up to the sale of my property. A great outcome which only comes with the professional way you both handled the sale. Peter Lovitt – 42 Glendearg Grove, Malvern